
"Our greatest opportunity in life is in knowing the person we are and in being the person we want to be"
-Donal Crotty
Mentor & Life Coach
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Why Me ?
Can a mentor or life coach add meaningful value, help solve problems or enable positive change in our personal lives, our careers, our relationships and our businesses? I would say very definitely, and I wish to offer you that possibility by engaging with my services. But why me, why JustDonal?
The value I deliver is based on an expansive life experience, with a lot of learning and personal development along the way. That includes a personal life and career with many twists and turns, successes and failures. It has involved personal and professional engagement with thousands of people across the world and in many capacities. It is also a product of a career of over 40 years that includes more than 25 as an international executive leader based in 10 different countries and leading teams in 18 others. It involves 7 years as a global customer services consultant working for enterprises, SME’s and startups alike. And in more recent years it involves my working as a mentor and life coach to 5 companies and 50+ individuals.
I apply my life experience, along with continual learning and researching, in helping my clients to help themselves through a process of meaningful and sustainable change. Change where they can be self-aware, be in control, be authentic and can feel a freedom in the choices they make for their personal lives, for their careers, in their relationships and for their businesses.
In terms of enabling positive outcome and results, the best evidence I can offer is through the testimonials and feedback I receive from my clients and the difference they feel it has made in their lives. I have included a number for you to review on my home page and I can offer further clients as reference as required.

You the Person
- Do you have a specific challenge or opportunity in your life you want to address or progress right now?
- Are you unsure of your purpose in life general, or in any specific element of your life?
- Are you feeling not valued or appreciated, tired or isolated?
- Are you bored of your social life and conflicted in your relationship with friends?
- Are you confused of your role, relevance or engagement with your family?
- Are you feeling as going around and around the hamster wheel and ultimately not knowing how you can get out of this place you are in?
If you find yourself answering yes to any or many of these questions, then let me be of help to you.

Your Career
- Do you have a specific problem in your career you want to sort out now?
- Are you feeling unsure of the direction of your career and your goal setting?
- Do you have issues being recognised by your Leaders and Colleagues?
- Do you have a specific opportunity in your career you would like to clarify?
- Ultimately do you want more for your career, but just not knowing what to do or how to move forward?
If you find yourself answering yes to any or many of these questions, then let me be of help to you.

Your Business
Whether as an Owner, Shareholder or Employee
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Do you have a specific challenge & opportunity in your business you want to work out now?
- Do you question your role as a leader or how effective you are being?
- Are you unsatisfied with the performance of your business and in achieving your targets?
- Do you want a change & improvement in your organisation or companies culture?
- Are you dissatisfied with the level of engagement of your people to the business?
If you find yourself answering yes to any or many of these questions, then let me be of help to you.

Your Customers
- Do you have a specific issue with your customers you want to address now?
- Are you frustrated with your companies lack of appreciation and commitment to the customer?
- Are you accurately measuring your customer experience, are your happy with the levels of customer satisfaction, loyalty and delight?
- Have you challenges with your team and their knowledge, engagement and ability to properly service your customers?
- Are you wanting more of your systems to automate or just improve communications with your customers?
- Do you have the right level of SOP (Standard Operations Processes) to assure efficient and cost effective service delivery?
- Do you know how to convert cost to revenue in marketing your services?
If you find yourself answering yes to any or many of these questions, then let me be of help to you.
Testimonials

Helped Me Find My Way
There are times in life when you lose sight of where you're heading and even why you chose that direction and route in the first place. In these moments of confusion, it's priceless to discuss with someone who listens, who has the wisdom to ask the right questions and the tools to help you figure things out. As my mentor, Donal is that person to bounce thoughts with for me and he has helped with a lot of issues related to my career, my company and life in general. Having someone to increase self-awareness and to mirror ideas and thoughts with is gold - it's an ongoing cycle, which develops you, and your thought processes further.
Merja Turpeinen
-Founder & CEO SagaSocial

Insightful and Honest
It's easy to lose sight of the bigger picture and of the path towards your target in the fray of daily battles. Having an insightful second opinion, or an honest mirror, if you want to put it that way helps focusing your thoughts on something that is more likely to bear fruit. Leading others starts with leading yourself and here is where these "mirrors" are useful. I'm glad to say that I have found a really clear one in Donal. Not only have I gotten new perspectives to my own and to our company's situation but also very pragmatic and details suggestions on possible solutions to somewhat messy situations. I have no doubt that the time spent on these themes now when the company is still young, is an investment that will pay itself back in the coming years several times.
Sakari Sanacksenaho
-CEO, Sparta Consulting

Best Coaching Method Ever
Donal is just a different kind of individual, one I am honoured to have in my life. He is that cheerful, charismatic, hugging and lovable person. Donal has shone the light on me when I needed it most. He has helped guide me on a path which I wouldn't have found without his mentorship. Seeing Donal in person always brings me a sense of positivity, possibilities and smiles. In terms of approach and impact, he listened to my problems and my ups and downs, and guided me with questions which I answered and I figured it out from there. Best coaching method ever! Since his mentorship with me, I've grown out of my comfort zone, I've moved up in my career and I'm doing so much better in my life and with my family. This is the fruit of his guidance. I'm proud to have him in my life. Thank you to the one and only, just Donal.
Vigneswara Rao
-Manager, Business Services Development, F-Secure Kuala Lumpur, Malaysia

Helped Me Become Who I Am Today
Few people have the opportunity to report to a manager who is also a Coach and Mentor - but I did when I worked with Donal. I was a direct report of his from 2012 to 2017. In terms of leadership, Donal's approach was to inspire, to coach and enable his team to develop both as individuals and collectively. For me personally, Donal offered an amazing opportunity to grow. I also could always trust his support in challenging times both professionally and personally.
Tarja Aarnio
-Manager, Customer Experience, F-secure Helsinki

Learnt More About Myself Than In The Previous Decade Of My Life
Donal was my manager for about 3 years in which I learned more about leadership, and about myself, than in a decade before. He has been my mentor ever since. Donal has a way to make you see yourself clearly, to reflect your questions and issues, and your past, current and future actions, against a bigger picture where every individual we interact with is seen as precious, and our motivation is as important as our actions and their consequences.
Ondrej Doubek
-Program Manager, Enterprise/Channel Sale, F-Secure Helsinki

I Could Not Have Imagined The Life I Have Today
In his capacity as Mentor and Life Coach, Donal has helped me immensely during a period of hardship and challenge in my personal life which was affecting my whole perspective on living. Initially I was a bit cynical and dubious as to whether he would be able to help, but I chose to persevere and I credit him with having been able to earn my trust and provide me with support, direction and guidance which worked for me. The best thing I found about Donal, was that unlike other mentors who tend to endlessly analyse and postulate, he managed to correctly determine the key issues at hand and provided me with very direct actionable steps to remedy the situation. Fast forward, I can safely say that I could not have imagined the life I have today back when I started working with him. In the happiness I feel, the engagement/relationships I have with family, friends and loved ones, the success in my professional life and all the possibilities life offers me, life is great. I owe you, thanks Donal!